/*!
 * Freelance Studio Simple Support Ticketing
 * Version: 2.5.0
 * Consolidated stylesheet: admin dashboard + settings + public form + client portal
 */

/* ===== ADMIN ===== */
/**
 * Freelance Studio Simple Support Ticketing - Admin Styles
 * Matches Freelance Studio design system
 */

/* Variables */
:root {
    --fsst-primary: #3ECFB2;
    --fsst-primary-dark: #2BA891;
    --fsst-primary-light: #77D5C9;
    --fsst-primary-xtralight: #E0F7F3;
    --fsst-secondary: #81A5DF;
    --fsst-secondary-dark: #5D4E80;
    --fsst-secondary-light: #EDE9F5;
    --fsst-accent: #FFA26E;
    --fsst-accent-light: #FFE0CE;
    --fsst-highlight: #D2E767;
    --fsst-highlight-light: #EBF2C7;
    --fsst-danger: #E85A5A;
    --fsst-success: #77D5C9;
    --fsst-warning: #FFA26E;
    --fsst-info: #7B68A6;
    --fsst-gray-50: #FAFBFC;
    --fsst-gray-100: #F5F7FA;
    --fsst-gray-200: #EEF1F5;
    --fsst-gray-300: #E2E6EC;
    --fsst-gray-400: #C5CAD3;
    --fsst-gray-500: #9CA3AF;
    --fsst-gray-600: #6B7280;
    --fsst-gray-700: #4B5563;
    --fsst-gray-800: #374151;
    --fsst-gray-900: #1F2937;
    --fsst-border-radius: 8px;
    --fsst-border-radius-lg: 12px;
    --fsst-shadow: 0 2px 8px rgba(123, 104, 166, 0.08);
    --fsst-shadow-md: 0 4px 12px rgba(123, 104, 166, 0.12);
}

/* ============================================
   Layout
   ============================================ */
.fsst-wrap {
    max-width: 1400px;
    padding: 20px;
}

.fsst-wrap h1 {
    color: var(--fsst-gray-800);
    font-weight: 600;
    margin: 0;
}

.fsst-header {
    margin-bottom: 24px;
}

/* ============================================
   Notices
   ============================================ */
.fsst-notice {
    padding: 12px 16px;
    border-radius: var(--fsst-border-radius);
    margin-bottom: 16px;
    font-size: 14px;
}

.fsst-notice-success {
    background: var(--fsst-primary-xtralight);
    color: var(--fsst-primary-dark);
    border: 1px solid var(--fsst-primary-light);
}

.fsst-notice-error {
    background: #FFE5E5;
    color: #C53030;
    border: 1px solid #FCA5A5;
}

/* ============================================
   Stats Grid
   ============================================ */
.fsst-stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
    gap: 12px;
    margin-bottom: 24px;
}

.fsst-stat-card {
    background: #fff;
    border: 1px solid var(--fsst-gray-200);
    border-radius: var(--fsst-border-radius-lg);
    padding: 16px;
    text-align: center;
    text-decoration: none;
    color: var(--fsst-gray-800);
    transition: all 0.2s;
    box-shadow: var(--fsst-shadow);
}

.fsst-stat-card:hover {
    border-color: var(--fsst-primary-light);
    box-shadow: var(--fsst-shadow-md);
    color: var(--fsst-gray-800);
}

.fsst-stat-card.active {
    border-color: var(--fsst-primary);
    background: var(--fsst-primary-xtralight);
}

.fsst-stat-number {
    font-size: 28px;
    font-weight: 700;
    line-height: 1.2;
    color: var(--fsst-gray-800);
}

.fsst-stat-label {
    font-size: 12px;
    color: var(--fsst-gray-500);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-top: 4px;
}

/* ============================================
   Filters
   ============================================ */
.fsst-filters {
    margin-bottom: 20px;
}

.fsst-filter-form {
    display: flex;
    gap: 12px;
    align-items: center;
    flex-wrap: wrap;
}

.fsst-filter-select {
    padding: 8px 12px;
    border: 1px solid var(--fsst-gray-300);
    border-radius: var(--fsst-border-radius);
    font-size: 14px;
    color: var(--fsst-gray-700);
    background: #fff;
    min-width: 160px;
}

.fsst-filter-select:focus {
    outline: none;
    border-color: var(--fsst-primary);
    box-shadow: 0 0 0 2px rgba(62, 207, 178, 0.15);
}

.fsst-search-group {
    display: flex;
    gap: 8px;
    margin-left: auto;
}

.fsst-search-input {
    padding: 8px 12px;
    border: 1px solid var(--fsst-gray-300);
    border-radius: var(--fsst-border-radius);
    font-size: 14px;
    min-width: 240px;
}

.fsst-search-input:focus {
    outline: none;
    border-color: var(--fsst-primary);
    box-shadow: 0 0 0 2px rgba(62, 207, 178, 0.15);
}

/* ============================================
   Buttons
   ============================================ */
.fsst-btn {
    display: inline-block;
    padding: 10px 20px;
    font-size: 14px;
    font-weight: 500;
    line-height: 1.4;
    text-align: center;
    text-decoration: none;
    border: none;
    border-radius: var(--fsst-border-radius);
    cursor: pointer;
    transition: all 0.2s ease;
}

.fsst-btn:hover {
    text-decoration: none;
    transform: translateY(-1px);
}

.fsst-btn-small {
    padding: 6px 12px;
    font-size: 12px;
}

.fsst-btn-primary {
    background: linear-gradient(135deg, var(--fsst-primary) 0%, var(--fsst-primary-dark) 100%);
    color: #fff;
    box-shadow: 0 2px 8px rgba(62, 207, 178, 0.3);
}

.fsst-btn-primary:hover {
    background: linear-gradient(135deg, var(--fsst-primary-dark) 0%, #239B85 100%);
    color: #fff;
    box-shadow: 0 4px 12px rgba(62, 207, 178, 0.4);
}

.fsst-btn-secondary {
    background: #fff;
    border: 1px solid var(--fsst-gray-300);
    color: var(--fsst-gray-700);
}

.fsst-btn-secondary:hover {
    background: var(--fsst-gray-100);
    border-color: var(--fsst-gray-400);
    color: var(--fsst-gray-800);
}

.fsst-btn-danger {
    background: #fff;
    border: 1px solid var(--fsst-danger);
    color: var(--fsst-danger);
}

.fsst-btn-danger:hover {
    background: var(--fsst-danger);
    color: #fff;
}

/* ============================================
   Table
   ============================================ */
.fsst-table-wrap {
    background: #fff;
    border-radius: var(--fsst-border-radius-lg);
    box-shadow: var(--fsst-shadow);
    overflow: hidden;
}

.fsst-table {
    width: 100%;
    border-collapse: collapse;
}

.fsst-table thead th {
    background: var(--fsst-gray-50);
    padding: 12px 16px;
    text-align: left;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--fsst-gray-500);
    border-bottom: 1px solid var(--fsst-gray-200);
}

.fsst-table tbody tr {
    border-bottom: 1px solid var(--fsst-gray-200);
    transition: background 0.15s;
}

.fsst-table tbody tr:last-child {
    border-bottom: none;
}

.fsst-table tbody tr:hover {
    background: var(--fsst-gray-50);
}

.fsst-table tbody td {
    padding: 14px 16px;
    font-size: 14px;
    vertical-align: middle;
}

.fsst-row-unread {
    background: var(--fsst-primary-xtralight) !important;
    font-weight: 500;
}

.fsst-row-unread:hover {
    background: #d1f2ec !important;
}

/* Resolved/closed row - greyed out */
.fsst-row-resolved {
    opacity: 0.5;
}

.fsst-row-resolved:hover {
    opacity: 0.75;
}

/* Ticket column */
.fsst-ticket-link {
    text-decoration: none;
    color: var(--fsst-gray-800);
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.fsst-ticket-link:hover .fsst-ticket-number {
    color: var(--fsst-primary-dark);
}

.fsst-ticket-number {
    font-weight: 600;
    font-family: monospace;
    font-size: 13px;
    color: var(--fsst-gray-800);
    transition: color 0.15s;
}

.fsst-ticket-preview {
    font-size: 13px;
    color: var(--fsst-gray-500);
    font-weight: 400;
}

.fsst-has-attachment {
    font-size: 14px;
    margin-left: 4px;
}

/* From column */
.fsst-col-from {
    min-width: 180px;
}

.fsst-from-name {
    display: block;
    font-weight: 500;
    color: var(--fsst-gray-800);
}

.fsst-from-email {
    display: block;
    font-size: 12px;
    color: var(--fsst-gray-500);
}

/* ============================================
   Badges
   ============================================ */
.fsst-status-badge,
.fsst-category-badge,
.fsst-priority-badge {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

/* Status badges */
.fsst-status-new { background: var(--fsst-accent-light); color: #C65D45; }
.fsst-status-open { background: var(--fsst-secondary-light); color: var(--fsst-secondary-dark); }
.fsst-status-in_progress { background: var(--fsst-secondary-light); color: var(--fsst-secondary-dark); }
.fsst-status-resolved { background: var(--fsst-primary-xtralight); color: var(--fsst-primary-dark); }
.fsst-status-closed { background: var(--fsst-gray-200); color: var(--fsst-gray-600); }

/* Category badges */
.fsst-cat-general { background: var(--fsst-primary-xtralight); color: var(--fsst-primary-dark); }
.fsst-cat-bug { background: #FFE5E5; color: #C53030; }
.fsst-cat-feature_request { background: var(--fsst-secondary-light); color: var(--fsst-secondary-dark); }
.fsst-cat-billing { background: var(--fsst-accent-light); color: #C65D45; }

/* Priority badges */
.fsst-priority-low { background: var(--fsst-gray-200); color: var(--fsst-gray-600); }
.fsst-priority-normal { background: var(--fsst-secondary-light); color: var(--fsst-secondary-dark); }
.fsst-priority-high { background: var(--fsst-accent-light); color: #C65D45; }
.fsst-priority-urgent { background: #FFE5E5; color: #C53030; }

/* Date column */
.fsst-col-date {
    white-space: nowrap;
    font-size: 13px;
}

.fsst-time {
    font-size: 12px;
    color: var(--fsst-gray-500);
}

/* ============================================
   Empty State
   ============================================ */
.fsst-empty-state {
    padding: 60px 20px;
    text-align: center;
}

.fsst-empty-icon {
    font-size: 48px;
    margin-bottom: 16px;
}

.fsst-empty-state h3 {
    color: var(--fsst-gray-700);
    margin-bottom: 8px;
}

.fsst-empty-state p {
    color: var(--fsst-gray-500);
    font-size: 14px;
}

/* ============================================
   Pagination
   ============================================ */
.fsst-pagination {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 16px;
    padding: 16px;
    border-top: 1px solid var(--fsst-gray-200);
}

.fsst-page-info {
    font-size: 13px;
    color: var(--fsst-gray-500);
}

/* ============================================
   Detail View
   ============================================ */
.fsst-detail-header {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 24px;
    flex-wrap: wrap;
}

.fsst-back-link {
    font-size: 14px;
    color: var(--fsst-gray-600);
    text-decoration: none;
}

.fsst-back-link:hover {
    color: var(--fsst-primary-dark);
}

.fsst-detail-title {
    flex: 1;
}

.fsst-ticket-number-lg {
    font-family: monospace;
    color: var(--fsst-primary-dark);
}

.fsst-detail-actions {
    display: flex;
    gap: 8px;
}

.fsst-detail-grid {
    display: grid;
    grid-template-columns: 1fr 320px;
    gap: 24px;
}

@media (max-width: 960px) {
    .fsst-detail-grid {
        grid-template-columns: 1fr;
    }
}

/* Cards */
.fsst-card {
    background: #fff;
    border: 1px solid var(--fsst-gray-200);
    border-radius: var(--fsst-border-radius-lg);
    box-shadow: var(--fsst-shadow);
    margin-bottom: 20px;
    overflow: hidden;
}

.fsst-card-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--fsst-gray-200);
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: var(--fsst-gray-50);
}

.fsst-card-header h3 {
    margin: 0;
    font-size: 14px;
    font-weight: 600;
    color: var(--fsst-gray-700);
}

.fsst-card-body {
    padding: 20px;
}

.fsst-card-footer {
    padding: 16px 20px;
    border-top: 1px solid var(--fsst-gray-200);
    background: var(--fsst-gray-50);
}

/* Message content */
.fsst-message-content {
    font-size: 14px;
    line-height: 1.7;
    color: var(--fsst-gray-800);
    white-space: pre-wrap;
    word-wrap: break-word;
}

.fsst-detail-date {
    font-size: 13px;
    color: var(--fsst-gray-500);
}

/* Attachment */
.fsst-attachment-info {
    display: flex;
    align-items: center;
    gap: 8px;
}

.fsst-attachment-icon {
    font-size: 16px;
}

.fsst-attachment-name {
    font-size: 13px;
    font-weight: 500;
    color: var(--fsst-gray-700);
}

.fsst-file-missing {
    font-size: 12px;
    color: var(--fsst-danger);
}

/* Notes */
.fsst-notes-textarea {
    width: 100%;
    border: 1px solid var(--fsst-gray-300);
    border-radius: var(--fsst-border-radius);
    padding: 12px;
    font-size: 14px;
    font-family: inherit;
    color: var(--fsst-gray-800);
    resize: vertical;
    box-sizing: border-box;
}

.fsst-notes-textarea:focus {
    outline: none;
    border-color: var(--fsst-primary);
    box-shadow: 0 0 0 2px rgba(62, 207, 178, 0.15);
}

.fsst-hint {
    margin-top: 8px;
    font-size: 12px;
    color: var(--fsst-gray-500);
}

.fsst-save-indicator {
    font-size: 12px;
    font-weight: 500;
    transition: opacity 0.3s;
}

/* Sidebar */
.fsst-sidebar-field {
    margin-bottom: 16px;
}

.fsst-sidebar-field:last-child {
    margin-bottom: 0;
}

.fsst-sidebar-label {
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--fsst-gray-500);
    margin-bottom: 4px;
}

.fsst-sidebar-value {
    font-size: 14px;
    color: var(--fsst-gray-800);
}

.fsst-sidebar-value a {
    color: var(--fsst-primary-dark);
    text-decoration: none;
}

.fsst-sidebar-value a:hover {
    text-decoration: underline;
}

.fsst-text-muted {
    color: var(--fsst-gray-500) !important;
    font-size: 13px !important;
}

.fsst-select-inline {
    width: 100%;
    padding: 6px 10px;
    border: 1px solid var(--fsst-gray-300);
    border-radius: 6px;
    font-size: 13px;
    color: var(--fsst-gray-700);
    background: #fff;
}

.fsst-select-inline:focus {
    outline: none;
    border-color: var(--fsst-primary);
    box-shadow: 0 0 0 2px rgba(62, 207, 178, 0.15);
}

/* ============================================
   High Contrast Mode
   ============================================ */
.fsst-high-contrast .fsst-btn-primary {
    background: #000;
    color: #fff;
    box-shadow: none;
}

.fsst-high-contrast .fsst-status-badge,
.fsst-high-contrast .fsst-category-badge,
.fsst-high-contrast .fsst-priority-badge {
    border: 2px solid currentColor;
}

.fsst-high-contrast .fsst-table tbody tr:hover {
    outline: 2px solid #000;
}

.fsst-high-contrast .fsst-select-inline:focus,
.fsst-high-contrast .fsst-notes-textarea:focus,
.fsst-high-contrast .fsst-search-input:focus,
.fsst-high-contrast .fsst-filter-select:focus {
    outline: 3px solid #000;
    box-shadow: none;
}

/* ============================================
   Conversation Thread
   ============================================ */
.fsst-conversation-label {
    display: flex;
    align-items: center;
    margin: 24px 0 16px;
    font-size: 13px;
    font-weight: 600;
    color: var(--fsst-gray-500);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.fsst-conversation-label::after {
    content: '';
    flex: 1;
    height: 1px;
    background: var(--fsst-gray-200);
    margin-left: 12px;
}

.fsst-reply-card {
    background: #fff;
    border: 1px solid var(--fsst-gray-200);
    border-radius: var(--fsst-border-radius-lg);
    margin-bottom: 12px;
    overflow: hidden;
    box-shadow: var(--fsst-shadow);
}

.fsst-reply-admin {
    border-left: 3px solid var(--fsst-primary);
}

.fsst-reply-client {
    border-left: 3px solid var(--fsst-secondary);
}

.fsst-reply-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 16px;
    background: var(--fsst-gray-50);
    border-bottom: 1px solid var(--fsst-gray-200);
}

.fsst-reply-sender-label {
    font-weight: 600;
    font-size: 13px;
}

.fsst-sender-admin { color: var(--fsst-primary-dark); }
.fsst-sender-client { color: var(--fsst-gray-700); }

.fsst-reply-type-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 4px;
    font-size: 10px;
    font-weight: 600;
    text-transform: uppercase;
    margin-left: 6px;
    vertical-align: middle;
}

.fsst-type-admin {
    background: var(--fsst-primary-xtralight);
    color: var(--fsst-primary-dark);
}

.fsst-reply-date {
    font-size: 12px;
    color: var(--fsst-gray-500);
}

.fsst-reply-body {
    padding: 16px;
    font-size: 14px;
    line-height: 1.7;
    white-space: pre-wrap;
    word-wrap: break-word;
}

.fsst-reply-attachment {
    padding: 10px 16px;
    border-top: 1px solid var(--fsst-gray-200);
    background: var(--fsst-gray-50);
    font-size: 13px;
    color: var(--fsst-info);
    display: flex;
    align-items: center;
    gap: 8px;
}

/* ============================================
   Reply Form (Admin Detail)
   ============================================ */
.fsst-reply-form-actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 12px;
    gap: 12px;
}

.fsst-reply-file-wrap {
    display: flex;
    align-items: center;
    gap: 8px;
}

.fsst-reply-file-btn {
    cursor: pointer;
}

.fsst-reply-file-name {
    font-size: 12px;
    color: var(--fsst-gray-600);
    max-width: 200px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.fsst-reply-success {
    background: var(--fsst-primary-xtralight);
    color: var(--fsst-primary-dark);
    border: 1px solid var(--fsst-primary-light);
    border-radius: var(--fsst-border-radius);
    padding: 12px 16px;
    margin-bottom: 16px;
    font-size: 14px;
    font-weight: 500;
}

.fsst-reply-error {
    background: #FFE5E5;
    color: #C53030;
    border: 1px solid #FCA5A5;
    border-radius: var(--fsst-border-radius);
    padding: 12px 16px;
    margin-bottom: 16px;
    font-size: 14px;
}

/* =========================================================================
   Settings page
   ========================================================================= */
.fsst-settings-card {
    max-width: 640px;
    background: #fff;
    border: 1px solid #E2E6EC;
    border-radius: var(--fsst-border-radius);
    padding: 24px 28px;
    margin: 16px 0 8px;
}

.fsst-settings-field {
    margin-bottom: 22px;
}

.fsst-settings-field:last-child {
    margin-bottom: 0;
}

.fsst-settings-field label {
    display: block;
    font-weight: 600;
    color: #374151;
    margin-bottom: 6px;
}

.fsst-settings-field .description {
    margin-top: 6px;
    color: #6B7280;
}

/* ===== PUBLIC FORM ===== */
/**
 * Freelance Studio Simple Support Ticketing - Public Form Styles
 * Matches Freelance Studio design system
 */

/* Variables */
:root {
    --fsst-primary: #3ECFB2;
    --fsst-primary-dark: #2BA891;
    --fsst-primary-light: #77D5C9;
    --fsst-primary-xtralight: #E0F7F3;
    --fsst-secondary: #81A5DF;
    --fsst-secondary-dark: #5D4E80;
    --fsst-accent: #FFA26E;
    --fsst-danger: #E85A5A;
    --fsst-gray-100: #F5F7FA;
    --fsst-gray-200: #EEF1F5;
    --fsst-gray-300: #E2E6EC;
    --fsst-gray-400: #C5CAD3;
    --fsst-gray-500: #9CA3AF;
    --fsst-gray-600: #6B7280;
    --fsst-gray-700: #4B5563;
    --fsst-gray-800: #374151;
    --fsst-border-radius: 8px;
    --fsst-border-radius-lg: 12px;
    --fsst-shadow: 0 2px 8px rgba(123, 104, 166, 0.08);
    --fsst-shadow-md: 0 4px 12px rgba(123, 104, 166, 0.12);
}

/* ============================================
   Form Wrapper
   ============================================ */
.fsst-support-form-wrap {
    max-width: 640px;
    margin: 0 auto;
}

.fsst-support-form {
    background: #fff;
    border: 1px solid var(--fsst-gray-200);
    border-radius: var(--fsst-border-radius-lg);
    padding: 32px;
    box-shadow: var(--fsst-shadow);
}

/* ============================================
   Form Groups
   ============================================ */
.fsst-form-group {
    margin-bottom: 24px;
}

.fsst-form-group:last-child {
    margin-bottom: 0;
}

.fsst-label {
    display: block;
    font-size: 14px;
    font-weight: 600;
    color: var(--fsst-gray-700);
    margin-bottom: 6px;
}

.fsst-required {
    color: var(--fsst-danger);
}

.fsst-optional {
    font-weight: 400;
    color: var(--fsst-gray-500);
    font-size: 13px;
}

/* ============================================
   Inputs
   ============================================ */
.fsst-input,
.fsst-select,
.fsst-textarea {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--fsst-gray-300);
    border-radius: var(--fsst-border-radius);
    font-size: 14px;
    font-family: inherit;
    color: var(--fsst-gray-800);
    background: #fff;
    transition: border-color 0.2s, box-shadow 0.2s;
    box-sizing: border-box;
}

.fsst-input:hover,
.fsst-select:hover,
.fsst-textarea:hover {
    border-color: var(--fsst-gray-400);
}

.fsst-input:focus,
.fsst-select:focus,
.fsst-textarea:focus {
    outline: none;
    border-color: var(--fsst-primary);
    box-shadow: 0 0 0 3px rgba(62, 207, 178, 0.15);
}

.fsst-input::placeholder,
.fsst-textarea::placeholder {
    color: var(--fsst-gray-400);
}

.fsst-textarea {
    resize: vertical;
    min-height: 120px;
}

.fsst-select {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M6 8L1 3h10z' fill='%239CA3AF'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 36px;
}

/* ============================================
   Character Counter
   ============================================ */
.fsst-char-count {
    text-align: right;
    font-size: 12px;
    color: var(--fsst-gray-500);
    margin-top: 6px;
}

/* ============================================
   File Upload
   ============================================ */
.fsst-file-upload {
    position: relative;
}

.fsst-file-input {
    position: absolute;
    width: 100%;
    height: 100%;
    top: 0;
    left: 0;
    opacity: 0;
    cursor: pointer;
    z-index: 2;
}

.fsst-file-label {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
    padding: 24px;
    border: 2px dashed var(--fsst-gray-300);
    border-radius: var(--fsst-border-radius);
    text-align: center;
    cursor: pointer;
    transition: all 0.2s;
}

.fsst-file-label:hover {
    border-color: var(--fsst-primary);
    background: var(--fsst-primary-xtralight);
}

.fsst-file-label.has-file {
    border-color: var(--fsst-primary);
    background: var(--fsst-primary-xtralight);
    border-style: solid;
}

.fsst-file-icon {
    font-size: 24px;
}

.fsst-file-text {
    font-size: 14px;
    font-weight: 500;
    color: var(--fsst-gray-700);
}

.fsst-file-hint {
    font-size: 12px;
    color: var(--fsst-gray-500);
}

/* ============================================
   Submit Button
   ============================================ */
.fsst-form-submit {
    padding-top: 8px;
}

/* Public form buttons — scoped to .fsst-support-form so the full-width primary
   button does not leak into the admin screens (which use the compact .fsst-btn
   rules defined higher up). */
.fsst-support-form .fsst-btn {
    display: inline-block;
    padding: 12px 28px;
    font-size: 15px;
    font-weight: 600;
    line-height: 1.4;
    text-align: center;
    text-decoration: none;
    border: none;
    border-radius: var(--fsst-border-radius);
    cursor: pointer;
    transition: all 0.2s ease;
}

.fsst-support-form .fsst-btn:hover {
    transform: translateY(-1px);
}

.fsst-support-form .fsst-btn-primary {
    background: linear-gradient(135deg, var(--fsst-primary) 0%, var(--fsst-primary-dark) 100%);
    color: #fff;
    box-shadow: 0 2px 8px rgba(62, 207, 178, 0.3);
    width: 100%;
}

.fsst-support-form .fsst-btn-primary:hover {
    background: linear-gradient(135deg, var(--fsst-primary-dark) 0%, #239B85 100%);
    box-shadow: 0 4px 12px rgba(62, 207, 178, 0.4);
}

.fsst-support-form .fsst-btn-primary:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none;
}

/* Keep the ticket detail action buttons on one line. */
.fsst-detail-actions { flex-wrap: wrap; }
.fsst-detail-actions .fsst-btn { white-space: nowrap; }

/* Client-page attachment links */
a.fsst-client-attachment { text-decoration: none; cursor: pointer; }
a.fsst-client-attachment:hover { text-decoration: underline; }

/* ============================================
   Messages (Success / Error)
   ============================================ */
.fsst-form-success {
    background: #fff;
    border: 1px solid var(--fsst-primary-light);
    border-radius: var(--fsst-border-radius-lg);
    padding: 40px 32px;
    text-align: center;
    box-shadow: var(--fsst-shadow);
}

.fsst-success-icon {
    width: 56px;
    height: 56px;
    line-height: 56px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--fsst-primary) 0%, var(--fsst-primary-dark) 100%);
    color: #fff;
    font-size: 28px;
    font-weight: 700;
    margin: 0 auto 16px;
}

.fsst-form-success h3 {
    color: var(--fsst-gray-800);
    margin: 0 0 12px 0;
    font-size: 20px;
}

.fsst-form-success p {
    color: var(--fsst-gray-600);
    margin: 0 0 8px 0;
    font-size: 14px;
    line-height: 1.6;
}

.fsst-form-success strong {
    font-family: monospace;
    color: var(--fsst-primary-dark);
    font-size: 16px;
}

.fsst-form-error {
    background: #FFE5E5;
    color: #C53030;
    border: 1px solid #FCA5A5;
    border-radius: var(--fsst-border-radius);
    padding: 14px 20px;
    margin-bottom: 20px;
    font-size: 14px;
}

/* ============================================
   Honeypot (hidden)
   ============================================ */
.fsst-hp-field {
    position: absolute;
    left: -9999px;
    opacity: 0;
    height: 0;
    width: 0;
    overflow: hidden;
}

/* ============================================
   High Contrast Mode
   ============================================ */
.fsst-high-contrast .fsst-btn-primary {
    background: #000;
    color: #fff;
    box-shadow: none;
}

.fsst-high-contrast .fsst-input:focus,
.fsst-high-contrast .fsst-select:focus,
.fsst-high-contrast .fsst-textarea:focus {
    outline: 3px solid #000;
    box-shadow: none;
}

.fsst-high-contrast .fsst-file-label:hover,
.fsst-high-contrast .fsst-file-label.has-file {
    outline: 3px solid #000;
}

/* ============================================
   Responsive
   ============================================ */
@media (max-width: 640px) {
    .fsst-support-form {
        padding: 20px;
        border-radius: var(--fsst-border-radius);
    }

    .fsst-form-success {
        padding: 28px 20px;
    }
}

/* ===== CLIENT PORTAL ===== */
/**
 * Freelance Studio Simple Support Ticketing - Client Ticket View Styles
 */

/* Page layout */
.fsst-client-page {
    background: #F5F7FA;
    margin: 0;
    padding: 0;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    color: #374151;
    line-height: 1.6;
}

.fsst-client-container {
    max-width: 680px;
    margin: 0 auto;
    padding: 32px 16px 60px;
}

.fsst-client-logo {
    text-align: center;
    margin-bottom: 32px;
}

.fsst-client-logo a {
    font-size: 20px;
    font-weight: 700;
    color: #2BA891;
    text-decoration: none;
    letter-spacing: -0.3px;
}

/* Ticket header */
.fsst-client-ticket-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 20px;
    flex-wrap: wrap;
    gap: 8px;
}

.fsst-client-ticket-number {
    font-family: monospace;
    font-size: 18px;
    font-weight: 700;
    color: #2BA891;
}

.fsst-client-ticket-status {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

.fsst-client-status-new { background: #FFE0CE; color: #C65D45; }
.fsst-client-status-open { background: #EDE9F5; color: #5D4E80; }
.fsst-client-status-in_progress { background: #EDE9F5; color: #5D4E80; }
.fsst-client-status-resolved { background: #E0F7F3; color: #2BA891; }
.fsst-client-status-closed { background: #EEF1F5; color: #6B7280; }

/* Message cards */
.fsst-client-message-card {
    background: #fff;
    border: 1px solid #E2E6EC;
    border-radius: 12px;
    margin-bottom: 16px;
    overflow: hidden;
    box-shadow: 0 2px 8px rgba(123, 104, 166, 0.08);
}

.fsst-client-message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 14px 20px;
    background: #FAFBFC;
    border-bottom: 1px solid #EEF1F5;
    flex-wrap: wrap;
    gap: 4px;
}

.fsst-client-sender {
    font-weight: 600;
    font-size: 14px;
    color: #374151;
}

.fsst-client-date {
    font-size: 12px;
    color: #9CA3AF;
}

.fsst-client-message-body {
    padding: 20px;
    font-size: 14px;
    line-height: 1.7;
    white-space: pre-wrap;
    word-wrap: break-word;
}

.fsst-client-attachment {
    padding: 12px 20px;
    border-top: 1px solid #EEF1F5;
    font-size: 13px;
    color: #7B68A6;
    background: #FAFBFC;
}

/* Admin reply styling */
.fsst-client-reply-admin {
    border-left: 3px solid #3ECFB2;
}

.fsst-client-reply-admin .fsst-client-message-header {
    background: #F0F9F7;
}

.fsst-client-staff-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 4px;
    font-size: 10px;
    font-weight: 600;
    text-transform: uppercase;
    background: #E0F7F3;
    color: #2BA891;
    margin-left: 6px;
    vertical-align: middle;
}

/* Reply form */
.fsst-client-reply-form-wrap {
    margin-top: 24px;
}

.fsst-client-reply-title {
    font-size: 16px;
    font-weight: 600;
    color: #374151;
    margin: 0 0 12px 0;
}

/* Closed notice */
.fsst-client-closed-notice {
    margin-top: 24px;
    padding: 16px 20px;
    background: #EEF1F5;
    border-radius: 8px;
    text-align: center;
    font-size: 14px;
    color: #6B7280;
}

.fsst-client-closed-notice a {
    color: #2BA891;
}

/* Footer */
.fsst-client-footer {
    margin-top: 40px;
    text-align: center;
    font-size: 12px;
    color: #9CA3AF;
}

.fsst-client-footer a {
    color: #3ECFB2;
    text-decoration: none;
}

/* Responsive */
@media (max-width: 640px) {
    .fsst-client-container {
        padding: 20px 12px 40px;
    }

    .fsst-client-message-header {
        flex-direction: column;
        align-items: flex-start;
    }
}

/* =========================================================================
   Settings screen — tabbed layout + Freelance Studio promo
   (FS brand tokens scoped to .fsst-settings-wrap; buttons reuse .fsst-btn)
   ========================================================================= */
.fsst-settings-wrap {
    max-width: none;
    --fsst-brand: #3ECFB2;
    --fsst-brand-dark: #2BA891;
    --fsst-brand-light: #77D5C9;
    --fsst-brand-xtralight: #E0F7F3;
    --fsst-g50: #FAFBFC;
    --fsst-g100: #F5F7FA;
    --fsst-g200: #EEF1F5;
    --fsst-g300: #E2E6EC;
    --fsst-g400: #C5CAD3;
    --fsst-g600: #6B7280;
    --fsst-g700: #4B5563;
    --fsst-g800: #374151;
}
.fsst-settings-wrap h1 { margin-bottom: 16px; }

/* Buttons in the settings screen size to their content (the public form defines a
   full-width .fsst-btn-primary that would otherwise stretch these). */
.fsst-settings-wrap .fsst-btn { width: auto; display: inline-block; }

.fsst-settings-layout {
    display: flex;
    gap: 0;
    align-items: stretch;
    margin-bottom: 20px;
    border-radius: 10px;
    box-shadow: 0 2px 8px rgba(123, 104, 166, 0.08);
    max-width: 900px;
}
.fsst-settings-sidebar {
    width: 210px;
    min-width: 210px;
    background: #fff;
    border-radius: 10px 0 0 10px;
    border-right: 1px solid var(--fsst-g200);
    padding: 8px 0;
}
.fsst-settings-nav-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 20px;
    color: var(--fsst-g600);
    text-decoration: none;
    font-size: 13px;
    font-weight: 400;
    transition: all 0.15s ease;
    border-left: 3px solid transparent;
}
.fsst-settings-nav-item:hover {
    color: var(--fsst-g800);
    background: var(--fsst-g50);
}
.fsst-settings-nav-item.active {
    color: var(--fsst-brand-dark);
    background: var(--fsst-brand-xtralight);
    border-left-color: var(--fsst-brand);
    font-weight: 500;
}
.fsst-settings-nav-item:focus { outline: none; box-shadow: none; }
.fsst-settings-nav-item .dashicons {
    font-size: 16px;
    width: 16px;
    height: 16px;
    line-height: 16px;
}
.fsst-settings-content {
    flex: 1;
    min-width: 0;
    background: #fff;
    border-radius: 0 10px 10px 0;
    padding: 24px 30px;
}

.fsst-settings-section {
    padding: 0 0 20px;
    margin-bottom: 20px;
    border-bottom: 1px solid var(--fsst-g200);
}
.fsst-settings-section:last-child {
    border-bottom: none;
    margin-bottom: 0;
    padding-bottom: 0;
}
.fsst-settings-section h2 {
    font-size: 16px;
    font-weight: 600;
    color: var(--fsst-brand-dark);
    margin: 0 0 15px;
    padding-bottom: 10px;
    border-bottom: 2px solid var(--fsst-brand-light);
}
.fsst-settings-section h3 {
    font-size: 14px;
    font-weight: 600;
    color: var(--fsst-g800);
    margin: 18px 0 8px;
}
.fsst-settings-section ol { padding-left: 20px; margin: 0 0 6px; }
.fsst-settings-section ol li { margin-bottom: 8px; }
.fsst-settings-section code {
    background: var(--fsst-g100);
    padding: 3px 7px;
    border-radius: 3px;
    font-size: 13px;
}
.fsst-settings-wrap .fsst-lead {
    font-size: 14px;
    line-height: 1.6;
    color: var(--fsst-g700);
    max-width: 65ch;
}
.fsst-settings-field { margin-bottom: 22px; }
.fsst-settings-field:last-child { margin-bottom: 0; }
.fsst-settings-field label {
    display: block;
    font-weight: 600;
    color: var(--fsst-g800);
    margin-bottom: 6px;
}
.fsst-settings-field .description { margin-top: 6px; color: var(--fsst-g600); }

/* Freelance Studio promo tab */
.fsst-promo-kicker {
    display: inline-block;
    font-size: 11px;
    font-weight: 600;
    letter-spacing: .06em;
    text-transform: uppercase;
    color: var(--fsst-brand-dark);
    background: var(--fsst-brand-xtralight);
    padding: 4px 10px;
    border-radius: 999px;
    margin-bottom: 12px;
}
.fsst-promo h2 { border-bottom: none; padding-bottom: 0; font-size: 1.5em; color: var(--fsst-g800); }
.fsst-promo-lead { font-size: 15px; line-height: 1.6; color: var(--fsst-g700); max-width: 60ch; }
.fsst-promo-list { list-style: none; margin: 18px 0; padding: 0; }
.fsst-promo-list li {
    position: relative;
    padding: 6px 0 6px 26px;
    font-size: 14px;
    border-bottom: 1px solid var(--fsst-g100);
}
.fsst-promo-list li::before {
    content: "";
    position: absolute;
    left: 4px;
    top: 12px;
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--fsst-brand);
}
.fsst-promo-cta { margin: 22px 0 8px; }
.fsst-promo-note { font-size: 12px; color: var(--fsst-g600); margin: 0; }

@media (max-width: 782px) {
    .fsst-settings-layout { flex-direction: column; }
    .fsst-settings-sidebar {
        width: 100%;
        min-width: 0;
        border-radius: 10px 10px 0 0;
        border-right: none;
        border-bottom: 1px solid var(--fsst-g200);
        display: flex;
        flex-wrap: wrap;
        padding: 4px;
    }
    .fsst-settings-content { border-radius: 0 0 10px 10px; }
    .fsst-settings-nav-item {
        border-left: none;
        border-bottom: 3px solid transparent;
    }
    .fsst-settings-nav-item.active {
        border-left: none;
        border-bottom-color: var(--fsst-brand);
    }
}