Terms of Service

Crewed by Freelance Studio

Effective Date: 04.18.2026 | Last Updated: 04.18.2026

These Terms of Service (“Terms”) govern your access to and use of Crewed (“the Service”), a software-as-a-service application operated by Freelance Studio Ltd Co., a Georgia limited liability company (“Freelance Studio,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.

IMPORTANT: Section 13 (Dispute Resolution) contains a binding arbitration agreement and class action waiver. Please read it carefully. By accepting these Terms, you agree to resolve disputes with us through individual arbitration, not in court.

1. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are 18 or older and that you have the legal capacity to enter into these Terms.

If you are using the Service on behalf of a business or organization, you represent that you are authorized to bind that entity to these Terms, and references to “you” include that entity.

2. Your Account

You are responsible for:

Keeping your account credentials (email and password) confidential and secure.
All activity that occurs under your account, whether or not authorized by you.
Notifying us immediately at support@freelancestud.io if you suspect unauthorized access to your account.

You must provide accurate and complete information when creating your account. You may not create an account using another person’s name or identity, or share your account with others.

3. Subscription and Payment

3.1 Subscription Plans

The Service is offered on a paid subscription basis. Current plans and pricing are displayed on our website. As of the effective date of these Terms, subscription options are:

Monthly: $10.00 USD per month, billed monthly.
Annual: $100.00 USD per year, billed annually.

We may change pricing, add or remove plans, or modify plan features at any time. Changes will not affect your current billing period, and we will notify you by email before any change takes effect for you.

3.2 Billing

Subscription fees are billed in advance on a recurring basis to the payment method you provide. Payments are processed by Stripe, Inc. By subscribing, you authorize us (via Stripe) to charge your payment method automatically at the start of each billing period.

All fees are stated in U.S. dollars and are exclusive of applicable taxes, which we may collect where required by law.

3.3 Failed Payments

If a payment fails, we may retry the charge and will notify you. If payment is not received within a reasonable period, we may suspend or terminate your access to the Service.

3.4 Refunds

All fees are non-refundable except where required by applicable law. If you cancel your subscription, you will continue to have access to the Service through the end of the current billing period, but you will not receive a refund for unused time.

3.5 Free Trials

We may offer free trials from time to time. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. Trial terms will be disclosed when the trial is offered.

4. Acceptable Use

You agree not to:

Use the Service for any illegal or unauthorized purpose, or in violation of any applicable law.
Attempt to gain unauthorized access to any part of the Service, other users’ accounts, or our systems.
Upload or transmit viruses, malware, or any other malicious code.
Interfere with or disrupt the Service, including through denial-of-service attacks or excessive automated requests.
Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by applicable law.
Use the Service to send unsolicited marketing, spam, or otherwise abusive communications.
Use the Service to store or process personal information in violation of applicable privacy laws or without appropriate legal basis and disclosures.
Resell, sublicense, or otherwise commercially exploit the Service without our prior written consent.
Use the Service in a manner that could damage, disable, overburden, or impair our infrastructure.

We reserve the right to investigate suspected violations and to suspend or terminate accounts that violate these Terms.

5. Your Content

The Service allows you to input, upload, and store information and files (“Your Content”), including client data, gigs, invoices, expenses, receipts, and calendar events. You retain all ownership rights to Your Content.

By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, display, transmit, and process Your Content solely for the purpose of providing the Service to you. This license ends when you delete Your Content or close your account, subject to the retention periods described in our Privacy Policy.

You are solely responsible for the accuracy, legality, and appropriateness of Your Content. You represent and warrant that you have all necessary rights and permissions to upload Your Content and that doing so does not violate any law or third-party rights.

6. Third-Party Services

The Service integrates with third-party services, including Google Calendar and Stripe. Your use of those integrations is subject to the applicable third party’s own terms and privacy policy. We are not responsible for the acts, omissions, availability, or content of third-party services.

7. Intellectual Property

The Service, including its software, design, text, graphics, logos, and all other content we provide, is owned by Freelance Studio Ltd Co. or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely as permitted by these Terms.

“Crewed,” “Freelance Studio,” and related logos are trademarks of Freelance Studio Ltd Co.. You may not use these marks without our prior written permission.

8. Termination

8.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

You may request account deletion by emailing support@freelancestud.io. We will permanently delete your data according to the retention schedule described in our Privacy Policy (currently, six months after account closure, subject to legal exceptions).

8.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, if your account poses a security or legal risk, for non-payment, or if we discontinue the Service. Where practical, we will provide reasonable advance notice.

8.3 Effect of Termination

Upon termination, your right to access and use the Service ends immediately. Provisions that by their nature should survive termination (including Sections 5, 9, 10, 11, 12, 13, and 14) will survive.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected.

The Service includes tools for managing financial and tax-related information. These tools are provided for convenience and do not constitute legal, accounting, or tax advice. You should consult qualified professionals for advice specific to your situation.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL FREELANCE STUDIO LTD CO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Freelance Studio Ltd Co. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

12. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of laws principles. Subject to the arbitration provisions in Section 13, the exclusive venue for any non-arbitrable disputes will be the state or federal courts located in Cobb County, Georgia, and you consent to the personal jurisdiction of those courts.

13. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

13.1 Informal Resolution First

Before filing any formal dispute, you agree to first contact us at support@freelancestud.io and describe the issue. We will attempt in good faith to resolve the dispute within 60 days of receiving your notice.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Freelance Studio Ltd Co. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration rather than in court, except that (a) either party may bring a claim in small-claims court if it qualifies, and (b) either party may seek injunctive or equitable relief in court to protect intellectual property rights.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at adr.org. The arbitration will take place in Cobb County, Georgia, or, at your option, by video or telephone conference. The arbitrator’s decision will be final and binding.

13.3 Class Action Waiver

YOU AND FREELANCE STUDIO LTD CO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

13.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to support@freelancestud.io within 30 days of first accepting these Terms. Your notice must include your name, your account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

13.5 Exceptions

This Section 13 does not apply to claims for which applicable law prohibits pre-dispute arbitration agreements.

14. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the “Last Updated” date at the top of these Terms. Changes take effect 30 days after notice (or immediately if the change is required by law or is necessary to address a security or legal risk). Your continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

15. General

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Freelance Studio Ltd Co. regarding the Service and supersede any prior agreements.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at any time, including in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility outages, or actions of third-party service providers.

15.6 Contact

If you have questions about these Terms, contact us at:

Freelance Studio Ltd Co.

Marietta, GA, United States

Email: support@freelancestud.io